What Cybersecurity Measures Are Critical for Insurance Technology Infrastructures?

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    Insurtech Tips

    What Cybersecurity Measures Are Critical for Insurance Technology Infrastructures?

    In the complex world of insurance technology, safeguarding sensitive data is paramount. For a multifaceted overview, we reached out to both cybersecurity and insurance experts for their insights. From adopting a Zero Trust model to deploying AI-driven threat detection systems, explore how the professionals fortify their infrastructures.

    • Implement a Zero Trust Model
    • Employ Multi-Factor Authentication
    • Enhance Endpoint Security
    • Deploy AI-Driven Threat Detection Systems
    • Build a Strong Security Culture
    • Encrypt Sensitive Company Data

    Implement a Zero Trust Model

    We take data security seriously. That's why we use a Zero Trust security model for our insurance technology systems. This approach means we don't trust anything by default, not even things already inside our network. Everyone and everything needs to prove they're authorized before they can access anything. We also constantly monitor all activity. This makes it much harder for unauthorized users to access your information. It's like adding an extra layer of security to keep your data safe. This approach is a key part of our strong cybersecurity practices and aligns with industry best practices.

    Hodahel Moinzadeh
    Hodahel MoinzadehFounder & Senior Systems Administrator, SecureCPU Managed IT Services

    Employ Multi-Factor Authentication

    We've made our insurance technology much safer by using multi-factor authentication (MFA). MFA requires users to provide a password, a username, and a special code from their phone or a physical token. Implementing MFA can make you 99% less likely to get hacked. This makes it much harder for hackers to get into our systems, even if they steal a password. In fact, MFA blocks 99.9% of automated cyber-attacks, significantly enhancing our system's security.

    Nick Schrader
    Nick SchraderInsurance Agent, Texas General Insurance

    Enhance Endpoint Security

    I'm keenly aware of the cybersecurity risks faced by insurance companies, and we've implemented several rigorous measures to protect sensitive data. One effective strategy we've adopted is enhancing our endpoint security. By deploying advanced endpoint detection and response systems, we've significantly strengthened our ability to detect, analyze, and respond to cybersecurity threats in real time. This technology monitors endpoints for suspicious activities, enabling us to swiftly mitigate risks that could lead to data breaches.

    Incorporating behavioral analytics into our cybersecurity framework has also been pivotal. This approach leverages machine learning to understand normal user behaviors and subsequently detect anomalies that may indicate a cybersecurity threat, such as ransomware or unauthorized data access. By analyzing patterns of behavior, we can preemptively respond to threats before they escalate, securing our clients' sensitive data from potential cyberattacks effectively.

    Elmo Taddeo
    Elmo TaddeoCEO, Parachute

    Deploy AI-Driven Threat Detection Systems

    At Tech Advisors, we implemented advanced threat detection systems that utilize artificial intelligence. This technology significantly enhances our capability to identify and respond to cybersecurity threats in real time. AI-driven systems provide early warnings of potential security breaches, allowing us to take proactive measures before any significant damage occurs.

    Furthermore, we prioritize regular security assessments to identify and address vulnerabilities. These assessments include penetration testing and vulnerability scanning. This ongoing evaluation helps us stay ahead of new threats and reinforces our commitment to protecting sensitive data, particularly in the insurance sector where the stakes are extremely high.

    We also maintain a strong focus on encryption, securing data both at rest and in transit. This ensures that even if data is intercepted, it remains unreadable without the proper decryption keys.

    Konrad Martin
    Konrad MartinCEO, Tech Advisors

    Build a Strong Security Culture

    We've strengthened our insurance technology infrastructure by building a strong security culture. This includes training our team on safe computer practices, such as using strong passwords and changing them regularly. We also use antivirus software and have a robust backup and recovery process in place. This comprehensive approach helps us reduce the risk of cyberattacks and protects our patients' sensitive data. Ninety-eight percent of our team members have reported feeling more confident in their ability to manage data securely, thanks to our monthly security training sessions. Additionally, our 24/7 monitoring system has successfully identified and mitigated over 150 potential threats last year alone, ensuring our infrastructure remains secure.

    Amber Benka
    Amber BenkaInsurance Agent, California Business Insurance

    Encrypt Sensitive Company Data

    I implemented encryption to protect my company's sensitive data, such as customer information, financial data, and policies. Data is converted into a code that can only be accessed using a password. We typically encrypt sensitive information while communicating with external stakeholders, e.g. customers and partners, and while it's stored in the company's systems. This helps add an extra layer of security and ensures that even if data is accessed without authorization, it remains protected from exploitation and unreadable to unauthorized parties.

    Samuel Greenes
    Samuel GreenesFounder, BLUE Insurance of New Jersey